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Easy mobile marketing and sales conversations.Options to optimize customer support and access contextual conversations.Additionally, the solution integrates with things like Meraki and DNA spaces from Cisco too. Through the Webex integration for QChat, brands can listen, collaborate, and respond to requests seamlessly.Īccording to the app developers, all of the data managed via QChat is GDPR and CTIA compliant. Ideal for the omnichannel communication marketplace, QChat provides customers with localized offers, real-time support, and personalized rewards. QChat is an integration by QWASI which allows customers to use their mobile devices to communicate with companies without downloading a specialized app. Some of the custom notifications you can set up include:

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When your product launches, Dialogflow embeds it with machine learning, so it can continuously update and improve based on real-time interactions. For instance, you might create a bot that your customers can speak to using voice, rather than written text.

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DialogflowĪnother tool designed specifically for the developer community in Webex, Dialogflow is a full developer platform that supports the creation of conversational experiences.ĭevelopers in Cisco Webex can use Dialogflow, formerly API.AI, to design products and services that understand and process natural language seamlessly. Gideon even sends automatic direct messages to people in your group the violate the filter settings you set up. With Gideon, team leaders can improve the compliance and security of their Cisco Webex Spaces.

Deleting messages that contain potentially dangerous files.

Creating and moderating rules for Cisco Webex spaces.

The Survey Monkey bot for Cisco Webex provides notifications directly within your Webex Spaces whenever new responses or information from your surveys rolls in.Īs an automated Teams moderator, Gideon handles tasks like: The survey responses you collect can influence your marketing efforts, sales strategies, and even your buyer personas. Survey Monkey is a tool that supports this by allowing companies to send comprehensive surveys to their target audience. The best way to know what your customers want is to speak to them.

Notifications when leads are updated or changed.

From inside the admin hub, you’ll be able to send and receive customizable notifications whenever leads are changed or created. If you already have a Marketo administrator account, then you can connect the Marketo bot to your Cisco Webex spaces. The Marketo bot for Cisco Webex provides efficient, easy-to-access insights for your digital marketing team, within Webex. Today’s marketing and sales teams don’t have time to jump between apps when they need information about your target customers. You need a ServiceNow administrator account to establish ServiceNow as part of your Cisco Webex workflow.